Specialized WordPress Support
Specialized WordPress Support:
Need help with your website? Are you experiencing problems, errors, or similar issues with your WordPress site? Count on us, as our website support process works as follows:
1 - Problem Study:
We thoroughly analyze the root of the problem your website may have or the potential change you propose.
2 - Tests:
We will conduct the tests to meet your needs and ensure the safety of your project.
3 - Solution:
Time to solve and deliver your project without headaches, already with all the tests and considerations.
Count on WEBTOM's WordPress Support:
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We acknowledge the problem.
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With professional help.
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Evita o estresse.
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Resolução rápida.*
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Support for queries.
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Com log das atividades.
And how much does WordPress support cost?
Please tell us what's happening on your website or what kind of help you need. WordPress Support Services undergo a preliminary review, but start at US$ 79.00
Do you need support for your website on a monthly package?
We offer an exclusive package containing everything your website needs!
WEBTOM Monthly Maintenance 01
Monthly support + Preventive maintenance (1 hour per week)-
Weekly time bank: 1 hour
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1 hour of preventive maintenance (updates and backups).
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Emergency support throughout the month.
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Emergency plugin updates.
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Manual, tested backups.
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Server-level support.
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Security adjustments.
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Everything that can be done preventively within 1 hour per week.
WEBTOM Monthly Maintenance 02
Monthly support + Improvements, optimizations, and preventive maintenance (3 hours per week)-
Weekly time bank: 3 hours
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3 hours of preventive maintenance, optimization, and changes.
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Emergency support throughout the month.
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Emergency plugin updates.
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Manual, tested backups.
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Server-level support.
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Security adjustments.
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Implementation of features suggested by the client.
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Suggestions and implementations of improvements from our side.
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Adding and changing content.
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Support for SEO, speed, and UX improvements.
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LGPD adjustments and content creation.
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Anything you want to do within the 3 hours per week.
Posts related to WordPress Support:
FAQ — WordPress Support:
Frequently Asked Questions.
How does WEBTOM's Support service work?
A message on WhatsApp is all it takes for us to align everything necessary in the WP Support service.
Send a "hi" with a link to your website and a brief explanation of what happened or what you want.
Is the WordPress support service charged by the hour?
No, we charge a fixed price for the complete service; prices start at 79.00 and increase if the problem or issue is very complex.
Do you resolve general platform issues?
We have been in business for several years and our main service is specialized support for WordPress na parte de resolução of problems.
However, obviously we don't know everything nor can we guarantee to solve everything, but we perform the analyses very carefully and considering many things to arrive at a resolution.
Our idea is to understand the client's needs and treat their websites as if they were our own. In this way, and with a lot of persistence, we usually achieve excellent results.
Do you also offer hosting support?
Yes, we also address those aspects related to your website in our monthly plan, or if you need it... WordPress website hosting service.
Does WEBTOM's expert WordPress support handle any errors?
Yes, the idea behind the service is to resolve any issues related to your WordPress website.
We cannot guarantee that we will solve everything, but we will analyze everything very carefully to arrive at a solution.
Do you charge for website analysis?
No, we rely heavily on common sense, and if we happen to be unable to resolve the issue, we won't charge.
Payment is made after the service is completed, or if payment is made beforehand, we will issue a proportional refund.
Do you offer monthly support?
We have a monthly plan.
Check it out on the page Monthly WordPress website maintenance.
What to do when a problem occurs in WordPress?
Simply contact us through your preferred channel—Email or WhatsApp—to coordinate the details.
Deadlines, questions, payment methods, or any other questions. All necessary documents and data are sent through the channel we use.
How to fix a critical WordPress error?
There are several possible causes, but the first ones we analyze are: the Wp-Config file, the database, PHP modules on the hosting, or incompatible plugins.
How do I restore my WordPress site?
In cases of broken websites, simply request a restore from your hosting provider.
Or if you have a backup, restore it from the same place where you made the backup.
In cases where you've lost your website, and there's no backup, the only option, unfortunately, is to rebuild it.
Therefore, always have a backup of your website readily available, especially before making any changes to it.
What is the Specialized Support Service for WordPress?
It's a type of service offered by WordPress professionals who can at least address, resolve, or provide some feedback on what's happening on your website.
