Monthly Website Maintenance
Do you need regular tweaks and support for your website? We offer a package at WEBTOM that includes improvements and specialized WordPress support to keep your site healthy. Here, your site receives truly humanized support and evolves every day. Here, your website receives truly humanized support and evolves every day!
You decide what gets done. Here are some of the tasks included in the plan:
Content Management:
We update outdated texts, photos, posts, or anything else on your website.
Adding New Pages:
We add new pages to expand your content or organize your site structure.
Adding Functions:
We install WhatsApp, payment methods, functionalities, and much more on your WordPress project.
Website Completion:
Was your website created but left with many unfinished tasks? Our plan covers everything needed to get your project up and running.
Technical Improvements:
We analyze everything that can be improved on your site and apply those improvements whenever there's no active demand.
Support that never stops:
Your website has access to emergency support aimed at resolving issues as quickly as possible, so everything works well, consistently.
How WEBTOM's monthly Website Maintenance works:
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First, we create a WhatsApp group for submitting requests and having conversations.
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Based on the group or a previous conversation, I adjust and divide the tasks for the following week.
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At the start of each week, you get dedicated time for maintenance and adjustments.
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I prepare a simple message at the beginning of the week outlining what I plan to do on your site.
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Throughout the week, I complete the tasks and log them in a change log.
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Midweek requests can replace the previously planned action if they are more urgent.
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Everything defined on Monday or requested during the week will fit within the plan's time allocation.
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We don't have strict rules about maintenance time — we can extend it if your website needs it.
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If you'd like feedback during the week, just ask, and we'll provide full context.
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Anything left pending from the plan is reorganized for the following week's actions.
Emergency Support Process:
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Emergency support can be requested at any time in the WhatsApp group, regardless of the day of the week.
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Here, the plan's time limit is not a factor — meaning if we need to spend hours trying to solve the problem, we will.
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This support replaces the day's predefined action due to priority.
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Any pending predefined action will be re-added to the workflow as soon as possible.
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We offer a more humanized approach, so we won't always respond immediately after you send your message.
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However, we understand how important your website is, so we will try to resolve the issue on the same day.
How much does monthly website maintenance cost?
We now offer 2 plans to serve your website — one for those who want simply an up‑to‑date, orderly site, and another for those who want constant evolution on top of everything mentioned above.
WEBTOM Monthly Maintenance 01
Monthly support + Preventive maintenance (1 hour per week)-
Weekly time bank: 1 hour
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1 hour of preventive maintenance (updates and backups).
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Emergency support throughout the month.
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Emergency plugin updates.
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Manual, tested backups.
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Server-level support.
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Security adjustments.
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Everything that can be done preventively within 1 hour per week.
WEBTOM Monthly Maintenance 02
Monthly support + Improvements, optimizations, and preventive maintenance (3 hours per week)-
Weekly time bank: 3 hours
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3 hours of preventive maintenance, optimization, and changes.
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Emergency support throughout the month.
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Emergency plugin updates.
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Manual, tested backups.
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Server-level support.
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Security adjustments.
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Implementation of features suggested by the client.
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Suggestions and implementations of improvements from our side.
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Adding and changing content.
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Support for SEO, speed, and UX improvements.
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LGPD adjustments and content creation.
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Anything you want to do within the 3 hours per week.
Still have questions?
Count on us to handle your website's monthly maintenance.
Related Blog Posts:
Posts from our blog related to this topic that may help you.
F.A.Q. — Monthly Website Maintenance:
Common questions about the page's topic.
How does the plan work in detail?
This plan stemmed from my own experience working with other companies and agencies, and from a desire to avoid two major problems I saw recurring all the time: bureaucratic support processes and e a a lack of genuine human support..
Over time, I realized that many clients faced a frustrating situation::
They needed to open tickets and wait for lengthy responses;
They received fines or additional charges for small requests;
They suffered from rigid service protocols, where every change depended on approvals and deadlines;
And, most importantly, they felt that nobody really took care of the site with attention and responsibility.
WEBTOM's maintenance plan was built to be the exact opposite of that. Here, each website is treated as if it were my own project — with daily monitoring, real attention to detail, and the freedom for the client to request adjustments and improvements naturally, without that feeling of "asking for too much."
There's no bureaucracy, no automated tickets.
There's direct conversation, real attention and focus on the proper functioning and evolution of the site.
To avoid affecting service quality, I have a limited number of clients — this allows me to manage all sites well and have dedicated hours for emergencies.
More than just technical support, this is ongoing care for the client's online presence — a genuine commitment to the performance, security, and experience that the website delivers.
Regarding response times:
Since I personally handle all support and follow‑up, I may not be available exactly when the client contacts me, especially on weekends or outside business hours.
But as soon as I see the message, I schedule myself to resolve it that same day— because I understand that when something happens during these periods, it usually requires immediate attention.
Furthermore, because I closely monitor each project, I constantly study the site and its specific characteristics. This allows me to identify the cause of a problem more quickly and act precisely, without needing lengthy diagnostics or intermediaries.
In other words: this is not "on‑call" support, but support that is truly committed to the client and the website. What I want to build is a partnership network that does everything to keep the website running smoothly, with the care of someone who knows the project inside and out.
Does maintenance time accumulate?
No, it does not accumulate. The time resets every week, because unforeseen issues may arise, or we may be unable to complete an action due to lack of information from the client.
To avoid being held hostage to unused hours, they are not cumulative.
How is the time bank spent on the monthly plan?
For Plan 01: The 1‑hour weekly time bank is used for preventive maintenance and security adjustments. There is no time bank for problems that may occur on your site — meaning if troubleshooting takes 3 hours, there is no additional charge.
For Plan 02: The 3 hours are used for client‑requested implementations, suggestions I raise, and preventive changes. Emergency support works the same way for everyone — no defined time limit.
How can I spend this time?
In the WhatsApp group, I will often make points and suggest changes or improvements for when we don't have a full schedule.
Additionally, there are actions that are always necessary and that I offer to fill the time — such as backups, file management, and testing of store functionality, forms, responsiveness, and more.
By strategically integrating these into my routine, we're never without something productive to do.
How can I track changes?
Every Monday, you receive a simple plan of what I intend to do for the week.
Consequently, WhatsApp conversations become a record of what has been and will be done.
Or you can simply check and verify it on the website online.
Why is there a default message on Monday?
Monday is when we plan the actions that fit within the plan's time allocation. That's how you find out what will initially be done on your website.
If I have no demand, does the time still count?
Yes, it counts — because we apply preventive demands and are always on the lookout for emergency cases.
Obviously, we use common sense. If for some understandable reason we need to add this free time back into the plan, we will.
Benefits of the monthly plan:
WEBTOM's monthly website maintenance plan covers several types of improvements for your website:
- Speed optimization
- SEO Improvements
- Visual Adjustments
- Adding New Pages:
- Implementation of features.
- In summary, everything we know how to do is included in the plan
It's a system where you can get many things done in a price‑controlled, hour‑based environment — a model that is both profitable and economical.
How much does website maintenance cost per month?
Here at WEBTOM, monthly plans start at $159.90 USD.
Is this plan worth it?
From what I see in the monthly website maintenance market, 3–5 hours of maintenance are generally sold per month, at prices higher than what WEBTOM charges.
Here we offer this average per week, at more affordable prices.
How does it work on a day‑to‑day basis?
Everything revolves around the WhatsApp group, where conversations and demands are centralized.
There, I see requests and provide feedback on completed items or planned actions.
What makes the WEBTOM method different?
With WEBTOM Monthly Website Maintenance, you get everything you need in a single plan:
- We will make improvement adjustments to your website.
- We cover multiple areas, including SEO, security, and site speed.
- We help solve problems or answer questions.
- We participate in decisions to improve the website.
- We provide emergency support.
How does the monthly website maintenance contract work?
Without much bureaucracy, the amount is paid in advance, and I provide the service with the necessary feedback. As soon as the month ends, I specify when it expires, and it's your choice whether to renew or not.
There are no fines or minimum hiring period.
Do you maintain websites created with AI?
Yes, we keep up with market updates and already work with artificial intelligence.
If your website was created with AI and WordPress, the plan works very well — including for exploring bugs that sometimes remain.
Payment methods for monthly plans:
We accept payments via Pix, bank slip (boleto), credit card, and debit card.
There is no minimum contract period for WEBTOM's Monthly Maintenance plans..
Do I need to have my website hosted with you?
No, our plan offers a service for any website and any hosting provider.
Do you offer plugin licenses?
By default we do not include plugin licenses, however we optionally offer GPL licenses from GPLVAULT.
In some cases, we can include it, but based on common sense.
